Last updated January 2006
We can be contacted in person from:
Monday - Friday from 9.30 am to 5.30 pm
We suggest that you call 'pm' to speed your connection.
PRIVACY
We only send information to opt-in subscribers of our newsletter. Further, we do not send unrelated material or material of 'spam' quality to subscribers.
We do not store personal information. Our subscriber details (name and e-mail address only) are held with our list host at www.bcentral.com in the USA, with automated unsubscriber facilities.
Our subscriber list is never made available to any other source.
SECURITY
All security matters are personally dealt with by our Operations Manager - Grenville Dawes - at:
ROK Connect Limited
Hallam Business Centre
Stubley Lane
Dronfield
Derbyshire
S18 1LS
Tel: 01246 299703
E-mail: security@bizhelp24.com
Web: http://www.bizhelp24.com
Our secure server facilities are provided by Fasthosts at www.fasthosts.co.uk.
COMPLAINTS
All complaints are dealt with within 48 hours of notification and are dealt with by Grenville Dawes - Operations Manager.
To Action a Complaint
Send your complaint by one of the following mediums and provide two means (if possible) of contacting yourself.
Address the complaint to: Grenville Dawes - Operations Manager
ROK Connect Limited
Hallam Business Centre
Stubley Lane
Dronfield
Derbyshire
S18 1LS
Tel: 01246 299703
E-mail: security@bizhelp24.com
Web: http://www.bizhelp24.com
Your Rights
There are many rights (see below) you have as a customer or user of our goods and services, and there are many obligations we have to you. ROK Connect Ltd fully support and encourage your right to receive full satisfaction at all times.
The Sale of Goods Act 1979
The Supply of Goods and Services Act 1982
The Consumer Credit Act 1974
The Trade Descriptions Act 1968
The Unfair Contract Terms Act 1977 and the 1999 Regulations
The Consumer Protection Act 1987
The Data Protection Act 1998
© ROK Connect Limited 1998 - 2006 |